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15 Temmuz 2014 Salı

Errors which drive you crazy vol.1

Hello everyone,

This is my first English post, and I'm looking forward to translate my other posts as soon as possible.
Today, I will talk about an error which drove us crazy for a couple of days.

Although I'm using BO 4.1, we still have .unv, and we still have developments on them.

However, one of our developers couldn't open Universe Design Tool, it suddenly failed to open.
First, we checked the system if the firewall was turned off.

There was no problem about firewall.  Then we disabled Symantec and developer launched Universe Design Tool.

But, wait a minute.  The story did not end.  He retrieved all .unv universes, other than he wanted to make changes.  

Finally we found the solution, after a couple of days!

Go to this path (Don't forget to show hidden files):
C:\Users\\AppData\Roaming\SAP Business Objects\SAP Business Objects Enterprise 4.0\Universes

We deleted Universes folder. And that was it! 
Problem was solved!  Basic solution but it took us couple of days to solve.

Don't hesitate to write me, happy to hear your solution stories.


Take care!




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